Warranty Information | Hybrid Battery 911

Limited Lifetime Warranty on Hybrid Battery Replacements

Hybrid Battery 911 is happy to provide our customers with a LIMITED LIFETIME WARRANTY for a worry-free experience.

Pay As You Go

Installation Included

Transferrable

Convenient

Complete your warranty claim in three simple steps

1

Complete a free engine scan at your local mechanics shop

2

Gather required warranty information (described below)

3

Submit warranty claim form

Warranty claims take a minimum of 24 hours to be reviewed. All information must be turned in by 2:00 pm EST or it will not be reviewed until the next morning. If any information is turned in over the weekend, it will not be reviewed until the next available business day.

If completed information is not received within 14 days of HB911 sending the claim form to you, HB911 assumes the warranty has lapsed due to inactivity or driving with undiagnosed issues (both of which cause premature hybrid battery failure). Dash lights on the vehicle do not conclude your hybrid battery has failed. Please call or text 888-761-1911 if you have any questions about the claim process.

Go to a local mechanic or auto parts store for a free diagnostics scan.

Take a picture of all shown codes.

Record your Mileage on the day you turn in all of your information.

Check your oil level.

Once all information is received and all questions are answered, the claim process will begin.

Next step, fill out a warranty claim form:

Warranty Details:

Silver Warranty

SILVER HYBRID BATTERY WARRANTY

Hybrid Battery 911, LLC (hereinafter "HB911") is pleased to provide our customers with a SILVER 1-YEAR WARRANTY. If you choose to purchase this warranty, please read and retain a copy of the warranty agreement for your records. A copy of this warranty will be provided to the customer at the time of purchase.

Important Usage Notice:
This warranty and the associated hybrid battery are not recommended for individuals who drive fewer than 7,500 miles annually or fewer than 625 miles per month. This is because hybrid batteries rely on regular vehicle use to maintain optimal performance, as frequent driving enables the battery to charge and cycle properly. Prolonged inactivity or minimal use can result in reduced battery lifespan or failure.

All terms and conditions outlined in this agreement are deemed accepted upon purchase and/or payment of the SILVER 1-YEAR WARRANTY. By initiating payment, taking delivery of a battery, or otherwise using the product or services covered by this agreement, the customer provides implied consent and agrees to be bound by the terms and conditions herein.

Warranty Coverage
Seller's liability under this agreement is strictly limited to the replacement of the defective or failed hybrid battery originally installed by HB911. In the event of a valid warranty claim, HB911 will replace the failed battery with an equivalent battery at no cost to the customer, provided the customer's warranty is active, current on payments, and not void due to any violation of the terms herein.

Warranty Duration
This warranty remains in force for a period of one (1) year from the date of installation. It is not valid beyond that term unless the customer elects to upgrade to a lifetime warranty as outlined in this agreement. Continued eligibility is contingent upon compliance with all conditions herein and the continued operation of HB911.

Geographic Scope of Service
Warranty service is valid only in states currently serviced by HB911. Should the hybrid battery fail in an unserviced state, the customer is responsible for transporting the vehicle to a serviced location. Transportation and towing costs are the customer's responsibility. A list of serviced states is available at www.hybridbattery911.com.

Commercial Use Policy
Vehicles driven over 45,000 miles annually are considered commercial. Customers must disclose commercial use prior to initiating coverage. An additional fee of $699 applies to commercial vehicles. This warranty applies to commercial vehicles such as UBER, LYFT, taxis, and courier services, but may be subject to mileage-based restrictions. Contact HB911 for additional terms and pricing.

Warranty Voiding Conditions
Warranty coverage is void under the following circumstances: the vehicle is stationary for 14 or more consecutive days; removal or tampering of HB911 quality control/tamper-proof stickers; abuse, misuse, accidents, or poor engine performance; fuel or oil depletion; customer failure to address diagnostic fault codes provided at installation; unauthorized modification or installation of aftermarket accessories; improper handling or installation of hybrid battery components; exposure to chemicals or excessive moisture; damage due to pests (e.g., rodents, insects); acts of nature or force majeure (e.g., floods, fires, hurricanes); failure to repair or replace a faulty "combination meter" prior to service.

Low Mileage Deductible Policy
Inadequate mileage may result in irreversible battery damage. Customers will incur additional costs based on the table below if hybrid battery failure is attributed to insufficient driving:

Battery Replacement Fee

Mileage | Battery Replacement Fee

0 – 1,500 miles/ 125 miles a month | Full retail price

1,501 – 2,500 miles/ 208 miles a month | $1,099

2,501 – 4,000 miles/ 333 miles a month | $899

4,001 – 5,500 miles/ 458 miles a month | $699

5,501 – 7,500 miles/ 625 miles a month | $499

Mileage is calculated as: (Current Odometer - Previous Odometer) ÷ Time Passed × 12 months. If current mileage cannot be confirmed, the warranty appointment is void.

Warranty Claim Requirements
Customers must scan for OBD fault codes and provide photo evidence of all current codes before a service appointment is scheduled. Hybrid-related codes are required to validate claims. Any unrelated codes that affect performance must be resolved before a replacement can occur.

Lights activating on your dashboard, including messages such as "Check Hybrid System," is not necessarily an indication of a hybrid battery issue and may indicate other issues with the hybrid system not related to the battery. Codes must be pulled to determine the exact issue to initiate a warranty claim. A refundable deposit of $350 is required for warranty claims submitted without current or confirmed hybrid battery fault codes. If no relevant codes are found during an on-site visit, the $350 becomes a non-refundable service fee.

Transferability The SILVER 1 YEAR WARRANTY is fully transferable to the next owner of the vehicle that received the reconditioned hybrid battery from HB911. This transfer must be completed within 14 days of the sale of the vehicle and is free of charge. The warranty can only be transferred once. Please contact HB911 as soon as said vehicle is sold to a new owner. HB911 can be reached at 1-888-761-1911, www.hybridbattery911.com, or email to: support@hybridbattery911.com.

Transferability
This warranty may be transferred once to a new owner of the vehicle within 14 days of sale. Contact HB911 to initiate the transfer. HB911 contact information: 1-888-761-1911, www.hybridbattery911.com, support@hybridbattery911.com.

Lifetime Warranty Upgrade
Customers have the option to upgrade to a month-to-month lifetime warranty coverage at the conclusion of the initial 12-month SILVER warranty. This upgrade option must be elected at the time of the original sale. For complete details regarding the Lifetime Warranty, please refer to the separate Lifetime Warranty Terms and Conditions document available at https://www.hybridbattery911.com/warranty-information or by contacting HB911 customer service.

Disclaimer of Warranties
HB911 warrants that the installed hybrid battery is free from material defects and workmanship from the date of purchase. All other express or implied warranties, including merchantability or fitness for a particular purpose, are disclaimed to the fullest extent permitted by law. HB911 reserves the right, at its sole discretion, to satisfy any warranty claim by providing a replacement battery of equivalent age, condition, and functionality, which may include a remanufactured unit. Replacement with a new battery is not guaranteed and shall not be assumed or implied unless expressly stated in the original warranty agreement.

Limitation of Liability
HB911 shall not be liable for indirect, incidental, consequential, or punitive damages. Liability is strictly limited to the remedies described herein.

Release of Claims
By accepting this warranty, the vehicle owner releases HB911 and its representatives from all claims arising out of the use or operation of the product.

Jurisdiction
All disputes or claims related to this agreement shall be governed by the laws of the Commonwealth of Pennsylvania. Any legal proceedings shall be brought exclusively in the state or county courts located in Chester County, Pennsylvania. Each party irrevocably consents to the jurisdiction of such courts and waives any objection to venue.

***Notice for Drop Shipped Batteries Only:
Batteries that are drop shipped are subject to additional terms and conditions. Hybrid Battery 911 will cover shipping to the customer; however, the customer is responsible for core return shipping costs. For convenience, a prepaid return shipping label will be included on the invoice. The customer or their designated installer is responsible for completing the battery installation.

Core Charge:
All battery purchases require the return of a core unit. If an HB911 technician performs the installation, no core charge will apply, as the original core will be retrieved at the time of service. For batteries shipped directly to the customer, the core must be returned within 14 days of delivery. Failure to comply will result in a core charge of $500, $750, or $1,500—depending on the specific battery model—plus a $250 charge for the reusable shipping container. A temporary hold may be placed on the customer’s credit card during this process and will be refunded upon core return. For ease, a return shipping fee will be added to the invoice. The customer is responsible for returning the core using the original shipping container provided.

Returns and Refunds:
Customers may return eligible items within 30 days of receipt, provided the batteries or modules are in unused and original condition. Return shipping costs are the responsibility of the customer. A 30% restocking fee will apply to all returned items. For standard (non-special order) products canceled before shipment, a full refund will be issued, less any credit card or bank transaction fees incurred. Special order batteries are non-refundable and non-returnable. These items will be clearly indicated on the invoice as “Special Order, No Returns.”

Gold Warranty

GOLD HYBRID BATTERY WARRANTY

Hybrid Battery 911, LLC (hereinafter "HB911") is pleased to provide our customers with a GOLD 3-YEAR WARRANTY. If you choose to purchase this warranty, please read and retain a copy of the warranty agreement for your records. A copy of this warranty will be provided to the customer at the time of purchase.

Important Usage Notice:
This warranty and the associated hybrid battery are not recommended for individuals who drive fewer than 2,000 miles annually or fewer than 166 miles per month. This is because hybrid batteries rely on regular vehicle use to maintain optimal performance, as frequent driving enables the battery to charge and cycle properly. Prolonged inactivity or minimal use can result in reduced battery lifespan or failure.

All terms and conditions outlined in this agreement are deemed accepted upon purchase and/or payment of the GOLD 3-YEAR WARRANTY. By initiating payment, taking delivery of a battery, or otherwise using the product or services covered by this agreement, the customer provides implied consent and agrees to be bound by the terms and conditions herein.

Warranty Coverage
Seller's liability under this agreement is strictly limited to the replacement of the defective or failed hybrid battery originally installed by HB911. In the event of a valid warranty claim, HB911 will replace the failed battery with an equivalent battery at no cost to the customer, provided the customer's warranty is active, current on payments, and not void due to any violation of the terms herein.

Warranty Duration
This warranty remains in force for a period of three (3) years from the date of installation. It is not valid beyond that term unless the customer elects to upgrade to a lifetime warranty as outlined in this agreement. Continued eligibility is contingent upon compliance with all conditions herein and the continued operation of HB911.

Geographic Scope of Service
Warranty service is valid only in states currently serviced by HB911. Should the hybrid battery fail in an unserviced state, the customer is responsible for transporting the vehicle to a serviced location. Transportation and towing costs are the customer's responsibility. A list of serviced states is available at www.hybridbattery911.com.

Commercial Use Policy
Vehicles driven over 45,000 miles annually are considered commercial. Customers must disclose commercial use prior to initiating coverage. An additional fee of $699 applies to commercial vehicles. This warranty applies to commercial vehicles such as UBER, LYFT, taxis, and courier services, but may be subject to mileage-based restrictions. Contact HB911 for additional terms and pricing.

Warranty Voiding Conditions
Warranty coverage is void under the following circumstances: the vehicle is stationary for 14 or more consecutive days; removal or tampering of HB911 quality control/tamper-proof stickers; abuse, misuse, accidents, or poor engine performance; fuel or oil depletion; customer failure to address diagnostic fault codes provided at installation; unauthorized modification or installation of aftermarket accessories; improper handling or installation of hybrid battery components; exposure to chemicals or excessive moisture; damage due to pests (e.g., rodents, insects); acts of nature or force majeure (e.g., floods, fires, hurricanes); failure to repair or replace a faulty "combination meter" prior to service.

Low Mileage Deductible Policy
Inadequate mileage may result in irreversible battery damage. Customers will incur additional costs based on the table below if hybrid battery failure is attributed to insufficient driving:

Battery Replacement Fee

0 - 1,000 miles/ 83 miles a month | $899

1,001 - 2,000 miles/ 166 miles a month | $699

Mileage is calculated as: (Current Odometer - Previous Odometer) ÷ Time Passed × 12 months. If current mileage cannot be confirmed, the warranty appointment is void.

Warranty Claim Requirements
Customers must scan for OBD fault codes and provide photo evidence of all current codes before a service appointment is scheduled. Hybrid-related codes are required to validate claims. Any unrelated codes that affect performance must be resolved before a replacement can occur.

Lights activating on your dashboard, including messages such as "Check Hybrid System," is not necessarily an indication of a hybrid battery issue and may indicate other issues with the hybrid system not related to the battery. Codes must be pulled to determine the exact issue to initiate a warranty claim.

A refundable deposit of $350 is required for warranty claims submitted without current or confirmed hybrid battery fault codes. If no relevant codes are found during an on-site visit, the $350 becomes a non-refundable service fee.

Transferability
This warranty may be transferred once to a new owner of the vehicle within 14 days of sale. Contact HB911 to initiate the transfer. HB911 contact information: 1-888-761-1911, www.hybridbattery911.com, support@hybridbattery911.com.

Lifetime Warranty Upgrade
Customers have the option to upgrade to a month-to-month lifetime warranty coverage at the conclusion of the initial 3-year GOLD warranty. This upgrade option must be elected at the time of the original sale. For complete details regarding the Lifetime Warranty, please refer to the separate Lifetime Warranty Terms and Conditions document available at www.hybridbattery911.com/lifetime-warranty or by contacting HB911 customer service.

Disclaimer of Warranties
HB911 warrants that the installed hybrid battery is free from material defects and workmanship from the date of purchase. All other express or implied warranties, including merchantability or fitness for a particular purpose, are disclaimed to the fullest extent permitted by law. HB911 reserves the right, at its sole discretion, to satisfy any warranty claim by providing a replacement battery of equivalent age, condition, and functionality, which may include a remanufactured unit. Replacement with a new battery is not guaranteed and shall not be assumed or implied unless expressly stated in the original warranty agreement.

Limitation of Liability
HB911 shall not be liable for indirect, incidental, consequential, or punitive damages. Liability is strictly limited to the remedies described herein.

Release of Claims
By accepting this warranty, the vehicle owner releases HB911 and its representatives from all claims arising out of the use or operation of the product.

Jurisdiction
All disputes or claims related to this agreement shall be governed by the laws of the Commonwealth of Pennsylvania. Any legal proceedings shall be brought exclusively in the state or county courts located in Chester County, Pennsylvania. Each party irrevocably consents to the jurisdiction of such courts and waives any objection to venue.

***Notice for Drop Shipped Batteries Only:
Batteries that are drop shipped are subject to additional terms and conditions. Hybrid Battery 911 will cover shipping to the customer; however, the customer is responsible for core return shipping costs. For convenience, a prepaid return shipping label will be included on the invoice. The customer or their designated installer is responsible for completing the battery installation.

Core Charge:
All battery purchases require the return of a core unit. If an HB911 technician performs the installation, no core charge will apply, as the original core will be retrieved at the time of service. For batteries shipped directly to the customer, the core must be returned within 14 days of delivery. Failure to comply will result in a core charge of $500, $750, or $1,500—depending on the specific battery model—plus a $250 charge for the reusable shipping container. A temporary hold may be placed on the customer’s credit card during this process and will be refunded upon core return. For ease, a return shipping fee will be added to the invoice. The customer is responsible for returning the core using the original shipping container provided.

Returns and Refunds:
Customers may return eligible items within 30 days of receipt, provided the batteries or modules are in unused and original condition. Return shipping costs are the responsibility of the customer. A 30% restocking fee will apply to all returned items. For standard (non-special order) products canceled before shipment, a full refund will be issued, less any credit card or bank transaction fees incurred. Special order batteries are non-refundable and non-returnable. These items will be clearly indicated on the invoice as “Special Order, No Returns.”

Platinum Warranty

PLATINUM HYBRID BATTERY WARRANTY

Hybrid Battery 911, LLC (hereinafter "HB911") is pleased to provide our customers with a PLATINUM 5-YEAR WARRANTY. If you choose to purchase this warranty, please read and retain a copy of the warranty agreement for your records. A copy of this warranty will be provided to the customer at the time of purchase.

Important Usage Notice:
This warranty and the associated hybrid battery are not recommended for individuals who drive fewer than 2,000 miles annually or fewer than 166 miles per month. This is because hybrid batteries rely on regular vehicle use to maintain optimal performance, as frequent driving enables the battery to charge and cycle properly. Prolonged inactivity or minimal use can result in reduced battery lifespan or failure.

All terms and conditions outlined in this agreement are deemed accepted upon purchase and/or payment of the PLATINUM 5-YEAR WARRANTY. By initiating payment, taking delivery of a battery, or otherwise using the product or services covered by this agreement, the customer provides implied consent and agrees to be bound by the terms and conditions herein.

Warranty Coverage
Seller's liability under this agreement is strictly limited to the replacement of the defective or failed hybrid battery originally installed by HB911. In the event of a valid warranty claim, HB911 will replace the failed battery with an equivalent battery at no cost to the customer, provided the customer's warranty is active, current on payments, and not void due to any violation of the terms herein.

Warranty Duration
This warranty remains in force for a period of five (5) years from the date of installation. It is not valid beyond that term unless the customer elects to upgrade to a lifetime warranty as outlined in this agreement. Continued eligibility is contingent upon compliance with all conditions herein and the continued operation of HB911.

Geographic Scope of Service
Warranty service is valid only in states currently serviced by HB911. Should the hybrid battery fail in an unserviced state, the customer is responsible for transporting the vehicle to a serviced location. Transportation and towing costs are the customer's responsibility. A list of serviced states is available at www.hybridbattery911.com.

Commercial Use Policy
Vehicles driven over 45,000 miles annually are considered commercial. Customers must disclose commercial use prior to initiating coverage. An additional fee of $699 applies to commercial vehicles. This warranty applies to commercial vehicles such as UBER, LYFT, taxis, and courier services, but may be subject to mileage-based restrictions. Contact HB911 for additional terms and pricing.

Warranty Voiding Conditions
Warranty coverage is void under the following circumstances: the vehicle is stationary for 14 or more consecutive days; removal or tampering of HB911 quality control/tamper-proof stickers; abuse, misuse, accidents, or poor engine performance; fuel or oil depletion; customer failure to address diagnostic fault codes provided at installation; unauthorized modification or installation of aftermarket accessories; improper handling or installation of hybrid battery components; exposure to chemicals or excessive moisture; damage due to pests (e.g., rodents, insects); acts of nature or force majeure (e.g., floods, fires, hurricanes); failure to repair or replace a faulty "combination meter" prior to service.

Low Mileage Deductible Policy
Inadequate mileage may result in irreversible battery damage. Customers will incur additional costs based on the table below if hybrid battery failure is attributed to insufficient driving:

Battery Replacement Fee | Mileage Battery Replacement Fee
0 – 1,000 miles/ 83 miles a month | $899
1,001 – 2,000 miles/ 166 miles a month | $699

Mileage is calculated as: (Current Odometer - Previous Odometer) ÷ Time Passed × 12 months. If current mileage cannot be confirmed, the warranty appointment is void.

Warranty Claim Requirements
Customers must scan for OBD fault codes and provide photo evidence of all current codes before a service appointment is scheduled. Hybrid-related codes are required to validate claims. Any unrelated codes that affect performance must be resolved before a replacement can occur.

Lights activating on your dashboard, including messages such as "Check Hybrid System," is not necessarily an indication of a hybrid battery issue and may indicate other issues with the hybrid system not related to the battery. Codes must be pulled to determine the exact issue to initiate a warranty claim.

A refundable deposit of $350 is required for warranty claims submitted without current or confirmed hybrid battery fault codes. If no relevant codes are found during an on-site visit, the $350 becomes a non-refundable service fee.

Transferability
This warranty may be transferred once to a new owner of the vehicle within 14 days of sale. Contact HB911 to initiate the transfer. HB911 contact information: 1-888-761-1911, www.hybridbattery911.com, support@hybridbattery911.com.

Lifetime Warranty Upgrade
Customers have the option to upgrade to a month-to-month lifetime warranty coverage at the conclusion of the initial 5-year PLATINUM warranty. This upgrade option must be elected at the time of the original sale. For complete details regarding the Lifetime Warranty, please refer to the separate Lifetime Warranty Terms and Conditions document available at www.hybridbattery911.com/lifetime-warranty or by contacting HB911 customer service.

Disclaimer of Warranties
HB911 warrants that the installed hybrid battery is free from material defects and workmanship from the date of purchase. All other express or implied warranties, including merchantability or fitness for a particular purpose, are disclaimed to the fullest extent permitted by law. HB911 reserves the right, at its sole discretion, to satisfy any warranty claim by providing a replacement battery of equivalent age, condition, and functionality, which may include a remanufactured unit. Replacement with a new battery is not guaranteed and shall not be assumed or implied unless expressly stated in the original warranty agreement.

Limitation of Liability
HB911 shall not be liable for indirect, incidental, consequential, or punitive damages. Liability is strictly limited to the remedies described herein.

Release of Claims
By accepting this warranty, the vehicle owner releases HB911 and its representatives from all claims arising out of the use or operation of the product.

Jurisdiction
All disputes or claims related to this agreement shall be governed by the laws of the Commonwealth of Pennsylvania. Any legal proceedings shall be brought exclusively in the state or county courts located in Chester County, Pennsylvania. Each party irrevocably consents to the jurisdiction of such courts and waives any objection to venue.

***Notice for Drop Shipped Batteries Only:
Batteries that are drop shipped are subject to additional terms and conditions. Hybrid Battery 911 will cover shipping to the customer; however, the customer is responsible for core return shipping costs. For convenience, a prepaid return shipping label will be included on the invoice. The customer or their designated installer is responsible for completing the battery installation.

Core Charge:
All battery purchases require the return of a core unit. If an HB911 technician performs the installation, no core charge will apply, as the original core will be retrieved at the time of service. For batteries shipped directly to the customer, the core must be returned within 14 days of delivery. Failure to comply will result in a core charge of $500, $750, or $1,500—depending on the specific battery model—plus a $250 charge for the reusable shipping container. A temporary hold may be placed on the customer’s credit card during this process and will be refunded upon core return. For ease, a return shipping fee will be added to the invoice. The customer is responsible for returning the core using the original shipping container provided.

Returns and Refunds:
Customers may return eligible items within 30 days of receipt, provided the batteries or modules are in unused and original condition. Return shipping costs are the responsibility of the customer. A 30% restocking fee will apply to all returned items. For standard (non-special order) products canceled before shipment, a full refund will be issued, less any credit card or bank transaction fees incurred. Special order batteries are non-refundable and non-returnable. These items will be clearly indicated on the invoice as “Special Order, No Returns.”

Limited Lifetime Warranty

LIFETIME WARRANTY EXTENSION RIDER

This document serves as a supplemental warranty agreement to extend the customer’s original 1-year, 3-year, or 5-year hybrid battery warranty issued by Hybrid Battery 911, LLC (“HB911”).

Customers may extend their original warranty coverage for the lifetime of their ownership of the vehicle through a monthly subscription starting at $20.99 per month, or through an annual payment option where available. This extension continues warranty protection under the exact same terms and conditions outlined in the original warranty agreement. All original provisions shall remain in effect, including mileage requirements and restrictions, exclusions and voiding conditions, commercial use policies, geographic service limitations, core return obligations, claim procedures, and applicable deductible schedules. No additional or revised terms are implied by this rider beyond the continuation of the original warranty’s coverage.

HB911 reserves the right, at its sole discretion, to satisfy any warranty claim by providing a replacement battery of equivalent age, condition, and functionality, which may include a remanufactured unit. Replacement with a new battery is not guaranteed and shall not be assumed or implied unless expressly stated in the original warranty agreement.

The lifetime extension remains valid only as long as subscription payments are received on or before the due date. Missed or late payments will result in immediate termination of coverage, and the warranty will be considered void from the date of payment lapse. Reinstatement following a lapse in payment is not guaranteed and may be subject to additional conditions or fees.

This rider is available exclusively to customers who purchased an eligible HB911 hybrid battery with a 1-year, 3-year, or 5-year warranty and who are the current owner of the covered vehicle. This warranty extension is not transferable under any circumstance.

To enroll, customers must subscribe through the HB911 online warranty system at the time of sale and provide valid credit card information for automatic recurring payments.

For assistance, please contact HB911 at 1-888-761-1911, visit www.hybridbattery911.com, or email warranty@hybridbattery911.com.

Before 9/2019 Warranty

HYBRID BATTERY 911 LLC WARRANTS THAT THIS PRODUCT IS FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP FOR A PERIOD OF 1 YEAR/8 YEAR FROM THE DATE OF PURCHASE, EXCEPT IF NOTED OTHERWISE.

This warranty does becomes null and void if there is damage caused by and of the following: misuse, abuse or an accident causing damage to said battery; alteration of the battery of any kind, including attaching any after market accessory, improper removal/installation, exposure to harsh chemicals or lack of proper maintenance.

In addition, hybrid battery warranty is null and void if tape/stickers applied by Hybrid Battery 911 LLC is removed, cut, or tampered with in any way. Acts of God, such as fire and flood will null and void hybrid battery warranty.

This warranty is fully transferable to the next owner(s) of said vehicle (transfer fee of $75 does apply with each change of ownership). New owner must contact Hybrid Battery 911 LLC within 30 days of purchase date to register transfer of warranty.

Warranty Term

Credit On Services

1 Year Warranty

Year 1 = 100%

8 Year Warranty

Year 1 = 100%

Year 2 = 75%

Year 3 = 50%

Year 4 = 25%

Year 5 = 25%

Year 6 = 25%

Year 7 = 25%

Year 8 = 25%

Length of warranty to next owner(s) is/are prorated based on original purchase date. On each claim of warranty, Hybrid Battery 911 LLC reserves the right to replace customers current battery with a fully reconditioned equivalent battery. Warranty is valid throughout the state of repaired service, unless otherwise noted.

OUR WARRANTY DOES NOT APPLY TO VEHICLES USED FOR COMMERCIAL SERVICES SUCH AS UBER, LYFT, TAXI OR COURIER SERVICES.

In every case, Hybrid Battery 911 LLC shall not be responsible for any type of damage to the hybrid battery. Any warranty outside of this written warranty (expressed or implied) is excluded from coverage.

By accepting this product and service from Hybrid Battery 911 LLC, owner of the vehicle does hereby waive and release any claim now or in the future against Hybrid Battery 911 LLC, its agents, directors, employees, officers or customers, on account of any and all claims, suits, demands, and legal proceedings, whether criminal or civil, damages, losses, liabilities (including, but not limited to, strict liability in tort), judgments, penalties, sanctions, fines, and any costs arising from in connection therewith, including legal fees which may result out of injury to or death or loss or damage to property or the loss of use of any property which may come about out of the possession, condition, use or operation of this product and service.

This warranty gives you specific legal rights, and you may also have other rights based on state(s) of coverage, in this case being limited to coverage state of repaired service, unless otherwise noted.

To request a warranty service, Hybrid Battery 911 LLC requires that customer has the fault codes scanned prior to warranty appointment being scheduled.

Should our technician show up on a warranty service call and there are no fault codes for the hybrid battery, the customer will be charged a $250 service call fee. Please have the car scanned in advance of scheduling this valuable warranty appointment.

Hybrid Battery 911 LLC: 1 (888) 761-1911